FAQ

Ordering

All tracking numbers are provided via email with your tracking number once your order has been shipped. This email will include all the details you need to track your package. If you do not see the email in your inbox, please check your spam or junk folder.

  1. Find the product you want to purchase.
  2. Select the ‘Add to Cart’ button.
  3. In the upper right-hand corner, click ‘My Cart’ when you have completed your shopping.
  4. Press ‘Proceed to Checkout’ to proceed with your purchase.
  5. Enter the address you would like your order shipped to.
  6. Select your preferred Shipping Method.
  7. Click Next
  8. Verify your Address – pick the suggested or original address
  9. Select your preferred payment method.
    1. Credit/Debit Card – Enter your card information. NOTE: If your billing and shipping address are not the same, please uncheck the box and enter your billing information.
    2. PayPal Express Checkout – Click the ‘Continue to PayPal’ button at the bottom of the page.
    3. You will be emailed a receipt for your purchase shortly and receive a tracking number within 1 to 3 business days.

We accept all major credit cards: Visa, MasterCard, Discover, and American Express. We also accept PayPal

Make sure that your billing address matches the exact name and address on the credit card you are using for your purchase. For more help, please contact a customer service representative at 855-252-8884

All orders are shipped within 2 business days, Automated Order Acknowledgements will be emailed accordingly. If you need the invoice after the package has been delivered, please reach us at 855-262-8884 with the order number. An invoice can be emailed to you upon request.

Customers are automatically considered tax-exempt unless they are residents of the following states:

Georgia, Kentucky, Michigan, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Pennsylvania, and Utah.

If your shipping address is in one of these states, applicable sales tax will be charged unless a valid tax exemption certificate is provided during checkout or uploaded to your account.

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