All tracking numbers are provided via email with your tracking number
once your order has been shipped. This email will include all the details
you need to track your package. If you do not see the email in your inbox,
please check your spam or junk folder.
Find the product you want to purchase.
Select the ‘Add to Cart’ button.
In the upper right-hand corner, click ‘My Cart’ when you have completed
your shopping.
Press ‘Proceed to Checkout’ to proceed with your purchase.
Enter the address you would like your order shipped to.
Select your preferred Shipping Method.
Click Next
Verify your Address – pick the suggested or original address
Select your preferred payment method.
Credit/Debit Card – Enter your card information. NOTE: If your billing
and shipping address are not the same, please uncheck the box and enter
your billing information.
PayPal Express Checkout – Click the ‘Continue to PayPal’ button at the
bottom of the page.
You will be emailed a receipt for your purchase shortly and receive a
tracking number within 1 to 3 business days.
We accept all major credit cards: Visa, MasterCard, Discover, and American
Express. We also accept PayPal
Make sure that your billing address matches the exact name and address
on the credit card you are using for your purchase. For more help, please
contact a customer service representative at 855-252-8884
All orders are shipped within 2 business days, Automated Order Acknowledgements
will be emailed accordingly. If you need the invoice after the package
has been delivered, please reach us at 855-262-8884 with the order number.
An invoice can be emailed to you upon request.
Customers are automatically considered tax-exempt unless they are residents of the following states:
Georgia, Kentucky, Michigan, Minnesota, Nevada, New Jersey, North Carolina, Ohio, Pennsylvania, and Utah.
If your shipping address is in one of these states, applicable sales tax will be charged unless a valid tax exemption certificate is provided during checkout or uploaded to your
account.
Shipping and Delivery
NO, we no longer offer FREE SHIPPING. Instead, we have switched to a low
cost model to insure that you get the cheapest shipping possible.
Our products are shipped from multiple warehouse locations across the
United States. These include Illinois, Pennsylvania, Georgia, Texas, and
California. The warehouses are strategically selected based on the zip
code you provide at checkout to ensure the most efficient and timely delivery
possible at the lowest cost.
The orders typically ship via UPS Ground, UPS SurePost, or LTL. It usually
takes anywhere from 1 - 3 business days for the delivery of your package.
Changes to Orders, Cancellations & Returns
Yes, we do accept returns. All returns must be made within 30 days of
your order date. Please note that we cannot accept damaged items, and the
products must be in their original condition for a return to be processed.
Yes, please call us at 855-262-8884 to help cancel your order. Our business
hours are :-
Monday - Friday from 8 am to 5 pm.
Yes, if the order has not been shipped we are able to change the shipping
address. Please contact us at 855-262-8884 for further information.
To provide quality products at competitive prices, we source from various
vendors. We hold high standards for our vendor partners regarding the integrity
of our products. We understand that customers may have a preference for
a specific brand they obtained on their previous order, however, we are
generally unable to fulfill specific brand requests.
No. Your personal information is protected and not accessible to any outside
companies. we do not collect information about you or your company while
you are on our site.
Products
A "mil" is a unit of measurement used to indicate thickness, commonly
in the plastic industry. One mil is equivalent to one-thousandth of an
inch (0.001 inches). For example, a 5-mil plastic sheet is 0.005 inches
thick.
We are unable to offer individual products. All our items are sold by
the bundle, case, roll, or other bulk quantities. This allows us to provide
the best value and pricing to our customers.
Our products are carefully packaged for safe delivery. They are either
shipped in protective cartons and boxes or securely strapped together and
wrapped in multiple layers of protective stretch film to ensure they arrive
in excellent condition.
The maximum weight of our boxes depends on their Edge Crush Test (ECT)
rating. To find the specific weight limit for each box, please refer to
our Box Guide, which provides detailed information on the maximum weight
capacity based on the ECT rating.
Yes, we do provide samples, but it depends on the specific item you're
interested in. If you have questions or need more information about samples,
please feel free to contact us, and we’ll be happy to assist you.